Companies that Suck | TJ's Blog

Bob's Discount Furniture Sucks

Bob's Discount Furniture Sucks - Review
Bob's Discount Furniture stores are located in Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, and Rhode Island.

Okay so the prices are good. I ordered and everything arrived fine. The customer service line is a BIG nightmare. Trying to get a human on the line sends you in a maze of menu's that are very limited and has no option to talk with a human.

This inadequate customer service line is poor judgment and can show that a company is scared of complaints and is not going to help you with any of those complaints. If I knew this before my purchase I would not of shopped at Bob's and expect that you exercise extreme caution before using Bob's furniture for your next purchase.

Update: So I had my sofa/couch for under 2 years and the top the the coach is starting to turn white. Unfortunately Bob's Goof proof protection plan is won't cover it because the terms are so limited it's worthless.

By TJ on Thursday October 16, 2008 @ 12:22 PM | Views [205767] Comments (251)

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