Pricegrabber Sucks
Pricegrabber.com is the reason I created this page in the first place. I had a unpleasant experience with an online retailer Tuccini Fragrance Outlet and wanted to post my experience to let other people know about this consumer. Knowing that Pricegrabber is one of biggest retailer information centers I figured it would be a great place for my post. So I did everything correctly and wrote up pretty lengthy essay with exact details and provided my order number. I submit my experience and then a couple days later log into my account to check the status of my submissions. Turns out they deleted all traces of my submission and there is no explanation of why this happened. So I write a kind letter to support asking where the submission went and get a very blunt response "Your review was removed because the invoice number that you provided is invalid.
Please feel free to resubmit your submission. Make sure to include the correct invoice number so that your review is approved." --Pricegrabber
Now I know I checked and double checked my order number so I know it was correct. This got me angry because I wasted my time submitting my review since and would have to rewrite the whole thing to submit again. And they didn't even give me an update in my account --- they just deleted all traces. They should let people know when their story is rejected and give a detailed description. I use to check Pricegrabber for all my reviews but I don't trust them anymore as I think they side with the sellers more because of this. I mean store reviews are a big part of their site and they should have a better system for handling them.
Friday February 26, 2010 @ 07:07 PM
I am also very unhappy with Pricegrabber, maybe they should change their name to Moneygrabber.
Wednesday April 28, 2010 @ 03:33 PM
Pricegrabber is a joke and I agree moneygrabber would be more appropriate. I wrote a review that was negative, did not violate the terms of use and and it was removed. IMO they censor negative reviews. IMO the site implies they that they are helping shoppers but it appears they are nothing but paid advertisers for the vendors.
Tuesday September 21, 2010 @ 05:33 PM
They do suck! we are a merchant with them, and they do not reply to your email if it has anything to do with them taking responsibility. They also give you crap for support when you need it. Like our listings were being displayed wrong (not our fault theres), and we are losing money because people click this power charger (which we dont sell), and we supposedly have the 'cheapest price'.
I have waited alomst 5 days for any reply regarding a reimbursement for clicks. I am sure they are just hoping i forget.
Saturday August 27, 2011 @ 01:07 AM
I am also a merchant and there customer service is a joke. I have been trying to get our product up for over 3 weeks. The support rep would not listen to one word just upload the file. Then he hung up and shut down the phone system like a 2 years old. You would think that they would want your money so moneygrabber is not the write name just
F[at]#$king incompetent. That is what happens when you have a monopoly. If you use yahoo then you are stuck with pricegrabber. I would say if you want to know why we are failing as a country just look at price grabber. I would leave a name but I am affraid of retalation.
Tuesday April 10, 2012 @ 05:48 PM
I will never buy anything from pricegrabber.com ever again! First, they lied about the product description. The description showed that it was a brand new GPS sports watch, but they sent me a refurbished one. When I emailed the company about it, their computer system sent an email that ignored my questions and comments about them not telling people they were buying a refurbished unit. I specifically mentioned in the email that I only wanted to buy a brand new unit because I want it to last for many years. The company ignored my email, they put shipping restrictions on the package so I could not hold the package for pickup when I knew no one would be home to pick it up, and they lied about the product description.
The GPS sports watch has problems which are most likely due to the fact that it's a refurbished unit. First, it does not turn off when you want it to. It takes several attempts to try to shut it down and several minutes to see if it will actually shut down or not (the majority of the time it simply comes back on instead of shutting down). Since I only use it 2-3 days a week I like to turn it off to save on battery life.
The pace setting on the sports watch does not work properly. When I slow down, it shows that my speed is still fast. When I speed up a lot, it will continue to show a slower pace for a really long time (I can understand some slack from the satellites transmitting data to the watch, but this is ridiculous).
Before buying, I did a lot of research and decided to get the Garmin brand because they have many great reviews, the quality of their products is superior to other brands, and their costs are affordable without having to spend several hundred dollars. I am very unhappy about this purchase, but would give Garmin products another try because of all the good things I've read about their products. I feel like I was ripped off by pricegrabber.com, I'm mad about them lying on the product description page and not telling people it's a refurbished unit, and I'll never buy anything from pricegrabber.com ever again.
Thursday April 18, 2013 @ 08:51 AM
Moneygrabber sounds right for the bunch of cowboys. I had a balance with them which I hadn't used and wanted to close the account, they wouldn't refund, yet other shop sites do. Plus there site is rather poor also.
Wednesday November 13, 2013 @ 06:50 PM
I just put a barcode reader on my iPhone. I showed my wife how it works on a bag of jerky from costco. It asked me if i wanted to compare prices and gave me a price of 80.00 for 4 bags from amazon. each bag from costco is 12.00 so each bag from amazon is 8.00 more than costco not a good deal at all in face a major ripoff.
Tuesday April 8, 2014 @ 11:06 AM
If I could strangle someone a PriceGrabber right now my morning would be complete. If you are reading this know full well PriceGrabber is one of the reasons folks have a reason not to shop the Net.
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Wednesday May 20, 2009 @ 01:43 AM
Pricegrabber.com does suck. They are always behind the ball on any new tech development and to top it off they now have a 'deal of the day' in which more often than not they post a deal that is actually more expensive than prices you can find by retailers actually on their site!!!
These guys have no idea what is going on.