MBNA America Bank, N.A. Sucks

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Have a MBNA credit card? If you do not, do not get one. Every month you get a call from a Telemarketer offering you a deal for a fee based service add on for your card (ie: Security, points programs). They tell you that as long as you do not maintain a balance you will not be charged, then proceed to charge you anyway. And no matter how many times you ask them to stop calling they do not. These are not official MBNA representatives either... they sell your information to outside vendors who market you these plans. Like the company above this shows to me that they only care about the buck and not customer satisfaction.

By TJ on Friday October 26, 2007 @ 11:15 AM | Views [1633] Comments (2)

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Bobbie
@ Tuesday December 4, 2007 @ 09:42 PM

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Yeah I tried that before. If you just ignore them they call back EVERY day. That is why you probably get so many unknown callers. I find it much more effective to answer it then tell them to put you on their no call list for EVERY thing they are offering. I did this and they havent called back since. I find the phone ringing and having to clear the caller id much more annoying then having to deal with telemarketer one time. I just hate that they sell your information and do not care about their image. Further more the programs they offer are essentially worthless to the average Joe since its nothing you can't check by getting your free credit report each year.

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