Match.com Sucks
I recently paid for a Match.com subscription for six months on sale for $30 bucks. I didn't use it much and pretty much forgot about it until my card was charged after the subscription ended for a full year subscription for $113. Absolutely no warning email was given and support was very rude and unapologetic. I ended up having to issue a charge back through my credit card, which had a special handling procedure for Match since so many people end up having to issue charge backs.
Match.com change your unethical business model and earn your revenue fair!
Wednesday October 24, 2012 @ 01:48 AM
Still doing it. Gutted. Scammed by Match.com :-(. They are now sending their users emails to vote for them as website of the year! Joke.
Wednesday October 31, 2012 @ 01:09 AM
Glad I didn't try match.com.I have had more women than I can keep up with at okcupid.com.It is a faster running site/has international females (Fun to chat with but I guess if you travel you could visit)also the women there respond much better than plentyoffish(pof.com) both are free,though most of the women are a bit over weight at least they are real.
Tuesday December 25, 2012 @ 07:05 PM
Ok guys, first of all I'd like to thank you for your comments. I havn't subscribe with Match.com and have no intention to do so after I read these comments.
Any firm applied (Auto Renewal )is a rippe off company. If they are honest they wouldn't apply auto renewal to their customer and they would asking their customers if they like to renew their subscription few days before expiry date. NO NEED FROM ANYONE TO GIVE THEM EXCUSES. AUTO RENEW IS A RIPPE OFF EVEN IF ITS WRITTEN IN BOLD ON THEIR WEBSITE.
Friday January 18, 2013 @ 02:06 AM
I'm sitting here reading all of you guys piss and moan about match taking money out of your account. First, they told you that they were going to do this so no surprise there.
But, I think a more important issue is that you are paying for a service that they say they are providing to you, mainly hooking you up with the opposite sex. So, the big question really is are they keeping their part of the bargain? Have you guys received any dates? Have you actually hooked up with some of these women?
It has been my experience as a past match customer that in the beginning the "phone was ringing off of the hook...so to speak." The ladies would always contact you and then as time went on, things just slowed down almost to a crawl. I used to have 15 inquiries in the beginning then it tapered to just a couple per week.
Also worth noting, have you ever paged through their bios of prospective women and noticed that some faces looked very familiar, like you've seen them before? Then you would turn back about six to eight pages and there was the same face but with a different name and her bio was completely changed. What's up with that ?!
Not only are you getting ripped off for a ton of money but then they are committing fraud on top of it.
Why can we not just have one honest company that does what they promise, no more, no less, and at a reasonable price.
You really have to wonder, just how hard can it be to start a dating service?
Wednesday January 30, 2013 @ 01:45 PM
I met my special someone in fall of 2010 (no thanks to Match), after having a Match.com account for years. So, I hid my profile and sent an email to Match to cancel the auto bill. I don't reconcile my credit card bill every month (my bad) and I just realized that Match has been auto-billing me every six months since 12/2010. They are now refusing to refund the money for all but the last charge. Needless to say, I will be spreading the word about Match.com!
Saturday February 23, 2013 @ 10:40 AM
They are doing false publicity now. Sending emails that someone has liked your profile so much that they favored you. After you purchase a subscription plan (luckily I had doubts so I only took the one month and nothing more) the website actually reports no one favoring you. And even then, even with a pic of the email over the website favorite return they still refuse to refund you, which by now is illegal since it's false publicity.
Sunday February 24, 2013 @ 02:13 PM
I have to agree with some of the other responders. Yes, it does suck that they auto-bill your card but it does state no refunds and you will be automatically billed at the end of your subscription period! I don't like the fact that they do not send you a notice a few days prior to remind you but hey they are hoping to catch some extra money! What you do is - you mark your calenders and then you cancel your membership before it expires so you're not auto-renewed!!! It's common sense people! If you don't want to be charged again or if you're just not sure that you're going to like the site and the service then don't assume you're going to want to continue with your membership. I did match a long time ago and I liked it better before than I do now but I'm contemplating renewing or not. I have marked my calendar two days before it auto renews and I will decide then. Even if I decide to stay a member I'm going to cancel the membership and take advantage of a 20% off discount that's available on the Web. I used this discount the first month and it states that after it renews I'm going to be charged the full site amount which is almost $10.00 more expensive. I will cancel and then sign back up again just to save a few dollars. If you're not reading the fine print then that's your fault! If you're going to give out your credit or debit information online you should be smart enough to read the fine print before signing on the dotted line!
Thursday July 25, 2013 @ 01:00 AM
I just canceled a one year membership to match.com after two weeks. From day one, I would receive annoying popup instant messages from bots, the same one, even after blocking! I reported it and it did not stop for a week. I received multiple messages from fake profiles too. These are people paid to keep people online and for the site to earn more profit! I even gave my number to one and she texted me what was an obviouc mass text to a bunch of guys, as it made no sense to my question, in text. These profiles also show up later as unavailable. Do not use this site! They have fake profiles all over them! If you must, use Plenty Of Fish, even though that is a horrible site. Meet someone in real life is the best bet or you will be exposed to a never ending pit fall of entitled females with insane expectations that they do not come close to, with kids, divorced, obese, and damaged!
Thursday August 22, 2013 @ 10:34 AM
I was just getting the trial they charged me for that and then charged again for full.i have called many times does not help can someone help me
Friday September 13, 2013 @ 09:44 AM
I'm starting to see again how much match sucks and the quality of people, as individuals, just seems mostly to be awful. My first stint, I was 36 and recently divorced (38) now. I went on because I had no idea how to start dating again. At first, I thought it was cool, like being in a candy story, I crushed a few girls pretty quickly, but then noticed these were women I never wanted to spend any real time with. One was actually kind of nice, but as she put it, and she was right, I was emotionally unavailable, and at that time it was true. Then a slew of the usual psychos, self-absorbed, deluded wack jobs. I got off. I met someone on my own, someone beautiful, someone I even wanted to marry. That didn't work out for certain complications, so I was back in the single scene, but felt better about myself. I then noticed I was meeting a lot of real crazy drunken skanks on my own, so I figured I give it a try again...match.
Listen, I'm not delusional and know I'm not Brad Pitt, but I never had problems getting girls in the past and good-looking ones. I think I come off well to most people, unless I'm purposely being a sh[at]#$. :-). I have never been disrespected by so many girls, and some of them 5s in my life...agreeing to go out with me, seemed like we have a good time....then nothing, not even a how have you been...oh, and this was true with girls I can safely say I was seeing, even sleeping with for a little while, they'd just disappear...it was like their filling up their calendar because they are bored. Of course, the fat chicks checking off athletic and toned, or worse, Slender (yes, I had that happen) is the worst. The last situation may have been the worst...
I went out with this girl once, a few months ago and we remained in touch on and off. I thought she was cool, she was into running, I've run 5 marathons, she was training for her first. She was into a lot of cool things, she was like one of the guys, she loved football, even fantasy fb, she agreed to meet me out this next time to watch some of the games Sunday. She took a liking to all my friends and their wives, they were being all real friendly, she was even making tentative plans with some of them...I thought it was cool and looked at it as a good sign. My friends liked her, my reservation was, and honest, "guys, she's a little on the plain side to what I'm used to going out with." But I thought what they hey, the worst case scenario I have new fb buddy and a female one at that.
Ok, she didn't want to date, which I was fine with, for real. I did want to be friends and I even asked her to set me up with some friends, I even told her about girls I was seeing (really seeing), to demonstrate that I was for real, this wasn't some pathetic beta guy ploy. Her comment, "I don't want to be friends, we have nothing in common." ???? You hung out with my friends, we watched football, we talked football, we both like sports, into running, I have frigin' run 5 marathons, training for my sixth, you're training for your first, but we have nothing in common to talk about ?!?!? (and we both liked to talk about our nephews). I was dumbfounded to say the least, but that is not what pissed me off. If she really felt that way about me (which in my opinion means you literally do not like this person nor do you respect them), why hang out? Worse, why would you befriend his good friends? Their wives? And even worse, start making tentative plans with them at the Giants game? Is it me...or this the thinking of some real piece of crap??
I kept my cool during our text dialogue, about this, but did get a little tipsy with some friends and did send something a little immature, which she responded to and kept the dialogue going... I even said at this point, "Why'd you even respond then?...grain of salt, it's not the end of the world, some immature text a friend of mine sent you on my phone, I will apologize for it, but get over it." I wouldn't have wanted to go out like that, but I'm not losing sleep over it.
I'll be honest, part of me wants to be like, "why did you stay and try and befriend my buddies, their wives?" but I think letting it go is probably for the best.
Sunday October 13, 2013 @ 12:27 AM
Stay well clear of Match. Until you subscribe you get lots of interest - which mysteriously melts away once you do... Odd, huh?
Sunday November 3, 2013 @ 09:08 PM
Can anyone offer any advice. I joined reluctantly after being persuaded by a friend whom had been on it. It just isn't my thing, but I figured I had nothing to lose.... I have been waiting for it to expire not realizing it was on auto renewal. I realized it 5 days after they charged my card. Any recourse that anyone has had in successfully getting the charges reversed?
Sunday February 16, 2014 @ 09:17 PM
All about money? Not dating sites businesses. Men do not go on russoan dating sites companies in US scam before you even get on dating site.7 us dollars to write a man posted as women foriegn ladies all of them rob men to many pretty faces no speak english you have been warned
Monday April 21, 2014 @ 05:32 PM
Match.com it's so fake a lot of scams
Friday September 26, 2014 @ 09:32 PM
I find when looking at profiles on Match (I have not subscribed and will not be) that most of the men in my age range want much younger woman with my age the oldest they would even consider and the guys are the same age as me. Many guys also use creepy pictures or include pictures of their kids which just seems wrong. I feel much better about myself out and about living my real life, the online stuff makes me feel old and past my expired date.
Friday November 28, 2014 @ 08:29 PM
I got ripped off from Match.com too. I was only on it for less than a month. I paid for a 6 month subscription thinking it was for $22.00 then I received my credit card statement of $131.94. That's when I decided to cancel my account/profile but then I was told by their customer service agent that they have a no refund policy and I agreed to it when I applied. Not everyone reads the fine print and that's where they get you.
Friday November 28, 2014 @ 11:12 PM
Yeah once they get your credit card number that's it! You're scammed before you realize it!
Saturday November 29, 2014 @ 05:46 AM
I almost cried when the agent told me I couldn't get a refund. It was upsetting and the whole thing was pissing me off. I told the agent why am I paying for a service that I'm no longer using. It's not fair to any customer. So they better not try auto bill me after the 6 months, even though I cancelled my account/profile, I'll have no choice but to take legal action against them. No one should have access to your credit card without your knowledge.
Tuesday November 3, 2015 @ 05:10 PM
Customer service is some of the worst I've ever seen. Designed to not answer questions.

Wednesday October 17, 2012 @ 10:02 PM
I completely agree. It seems that when you cancel your membership once you figure out how fake the site is; that's the exact moment where you get a high number of responses that you can reply to..........ONLY if you sign up again. This is the worse dating site and I can't wait until they are penetrated by a news group wanting to expose the lies. They prey on people's hopes and take their money gladly.
It won't be long MATCH.COM, we already have a few in your organization who will uncover the truth and reveal the methodology behind your questionable and poorly written algorithms.
PEOPLE TRYING TO FIND A LEGITIMATE SITE SHOULD AVOID THIS SITE LIKE THEY WOULD A PERSON WHO THEY KNOW FROM THE FIRST MOMENT THEY MEET,,,,,,JUST ARE NOT A GOOD MATCH.